Privacy Policy

We collect the information you provide when you register (name, email address), the channel links or IDs you submit for a check, and payment metadata from our payment processor (such as transaction ID and status, we do not store your card details).

We use your information to operate your account, process wallet payments, run the checks you request, provide customer support, and comply with legal and financial record-keeping obligations.

Wallet top-ups are processed by SSLCommerz, a licensed payment service provider. Card and mobile banking details are entered directly on SSLCommerz's secure payment page and are never seen or stored by Zinetic Music.

We do not sell your personal information. We share it only with service providers necessary to operate the Service (such as our hosting provider, database provider, and payment processor), or where required by law. We do not permit third-party advertising on the Service, and we are not responsible for any third party a user independently chooses to share their own information with.

We retain account and transaction records for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and dispute-resolution requirements.

You can request a copy of the personal information we hold about you, or request correction or deletion of your account, by contacting us at the email below.

Privacy questions can be sent to info@zineticmusic.com.